What does research say about: Skeleton screens mask LLM latency?

Streaming content into skeleton placeholders reduces bounce rates by 35% compared to spinner-based load states for AI chat interfaces. (Source: Nielsen Norman Group, 'Response Times: The 3 Important Limits' UX research, 2023). Without skeleton screens, users see a blank interface during LLM inference and assume the app is frozen or broken.

Skeleton screens mask LLM latency. | Prompt Engineering Research

Context & Methodology

Without skeleton screens, users see a blank interface during LLM inference and assume the app is frozen or broken.

Applicable Use Cases

chat

Applies To

openaianthropicgoogle

Primary Impact

Confidence Level

Medium

Platform Status

Built

Implementation Effort

low

Recommendation

Execution Priority

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