Terms of Service

Effective: 4/19/2026

Effective Date: March 6, 2026 | Version 3.0 | Last Reviewed: March 6, 2026

Legal Entity: MC Conversions Ltd (Company No. 14019497), a company incorporated in England and Wales. Registered Address: Pantycrai, Adfa, Newtown, Powys, SY16 3BX, United Kingdom. Contact: Luke@mcconversions.uk

IMPORTANT NOTICE: THESE TERMS CONTAIN PROVISIONS THAT LIMIT OUR LIABILITY AND AFFECT YOUR LEGAL RIGHTS INCLUDING DISPUTE RESOLUTION AND INDEMNIFICATION OBLIGATIONS. PLEASE READ CAREFULLY BEFORE USING THE SERVICE.

📋 In Plain English

These are the rules for using AI Prompt Architect. Key points: You buy Credits to use AI features. AI output is provided "as is" — always check it yourself. Our liability is limited to what you've paid us. You keep ownership of your content, but you're responsible for how you use AI output.

Table of Contents

  1. Definitions & Interpretation

  2. Agreement to Terms

  3. Eligibility & Registration

  4. Nature of the Service & AI Disclaimer

  5. Accounts & Security

  6. Credits, Payment & Subscriptions

  7. Prohibited Use & Acceptable Conduct

  8. Intellectual Property Rights

  9. Data Protection & Privacy

  10. Changes to Service & Terms

  11. Limitation of Liability

  12. Indemnification

  13. Termination & Suspension

  14. Consumer Rights

  15. Governing Law & Dispute Resolution

  16. General Provisions

1. Definitions & Interpretation

In these Terms of Service ("Terms"), the following capitalised terms shall have the meanings set out below:

  • "Service" means AI Prompt Architect, including all associated websites, applications, APIs, and AI-powered features operated by the Company.

  • "Company," "We," "Us," "Our" means MC Conversions Ltd, a company incorporated in England and Wales (Company No. 14019497), trading as AI Prompt Architect.

  • "User," "You," "Your" means any individual or legal entity accessing or using the Service.

  • "Output" means any content generated by the Service's artificial intelligence models in response to Your inputs, including but not limited to code, documentation, architecture diagrams, and legal analysis.

  • "Credits" means the pre-paid, consumption-based units used to access AI processing features within the Service (including Analyse, Generate, and Refine functions).

  • "Account" means Your registered user account on the Service.

  • "Subscription" means any recurring or one-time purchase plan providing access to Credits or premium Service features.

  • "Sub-Processors" means third-party AI model providers (including Google Gemini, Anthropic Claude, and OpenAI) used to deliver AI functionality within the Service.

  • "Personal Data" has the meaning given in the UK GDPR and/or EU GDPR, as applicable.

  • "DPA" means the Data Processing Addendum, available upon request, governing the processing of Personal Data where the Company acts as a Data Processor.

  • "Enterprise Agreement" means a separately negotiated agreement between the Company and an Enterprise customer, which may modify or supplement these Terms.

2. Agreement to Terms

2.1 These Terms constitute a legally binding agreement between You and the Company. By accessing, browsing, or using the Service in any way, You acknowledge that You have read, understood, and agree to be bound by these Terms, Our Privacy Policy, Our Acceptable Use Policy, and any other policies referenced herein.

2.2 If You do not agree to these Terms, You must immediately cease all use of the Service.

2.3 If You are entering into these Terms on behalf of a company, organisation, or other legal entity, You represent and warrant that You have the authority to bind that entity to these Terms. In such cases, "You" and "Your" shall refer to that entity.

3. Eligibility & Registration

3.1 Minimum Age. The Service is not intended for individuals under the age of sixteen (16) years. By creating an Account, You represent and warrant that You are at least sixteen (16) years of age, or the age of digital consent in Your jurisdiction, whichever is higher.

3.2 COPPA Compliance. In the United States, users under thirteen (13) may not use the Service. Users between thirteen (13) and sixteen (16) require verifiable parental or guardian consent, in accordance with the Children's Online Privacy Protection Act (COPPA).

3.3 Accurate Information. You agree to provide accurate, current, and complete information during registration and to keep Your Account information up to date. Failure to do so constitutes a breach of these Terms and may result in Account suspension or termination.

3.4 One Account Per Person. Each individual may maintain only one Account. Creating multiple Accounts to exploit free tiers, promotions, or circumvent restrictions is prohibited and may result in termination of all associated Accounts.

4. Nature of the Service & AI Disclaimer

4.1 AI-Generated Content. The Service utilises advanced Large Language Models (LLMs) from Sub-Processors to generate software architecture, code, documentation, and legal analysis. You explicitly acknowledge that:

  • No Warranty of Accuracy: Artificial Intelligence is probabilistic by nature. Output may contain errors, hallucinations, security vulnerabilities, factual inaccuracies, or inefficient code. The Company makes no representation or warranty regarding the accuracy, reliability, completeness, security, or suitability of any Output for any specific purpose.

  • Human Supervision Required: The Service is a productivity tool for professionals. It is not a substitute for qualified human engineering, legal advice, or professional judgement. You agree to review, test, and validate all Output before use in any production environment, commercial application, or legal proceeding.

  • Use at Own Risk: Your reliance on any Output is solely at Your own risk. We shall not be liable for any system failures, data loss, security breaches, or other consequences resulting from the direct or indirect use of Output.

  • Not Legal Advice: Output generated by the legal analysis features of the Service does not constitute legal advice. All legal Output must be reviewed by a qualified solicitor or attorney before reliance or implementation.

4.4 No Reliance. You expressly acknowledge that: (a) all Output is provided for informational and productivity purposes only; (b) You shall not rely on any Output without independent verification by a qualified professional; (c) the Company owes no duty of care regarding the accuracy or fitness of any Output; (d) any decision You make based on Output is made entirely at Your own risk; and (e) the Company bears no responsibility for any loss arising from Your reliance on Output.

4.5 Third-Party Dependencies. The Service depends on third-party Sub-Processors. The Company is not liable for failures, interruptions, or errors caused by Sub-Processors, including API outages, model changes, or service discontinuation. Credits consumed during such failures may be re-credited at the Company's sole discretion.

4.6 No Vicarious Liability. You are solely responsible for all uses of Output, including deployment, distribution, or commercial exploitation. The Company is not liable for: (a) deployment of AI-generated code in production; (b) reliance on AI-generated legal, financial, or professional analysis; (c) third-party claims arising from Your use of Output; or (d) failure to review or validate Output before use.

4.7 Your Regulatory Compliance. You are solely responsible for ensuring Your use of the Service and any Output complies with all applicable laws, regulations, and industry standards, including data protection, financial regulations, healthcare (HIPAA), export controls, and professional licensing requirements.

4.8 No Professional Relationship. Use of the Service does not create any solicitor-client, accountant-client, engineer-client, or other professional advisory relationship between You and the Company. The Company is a technology provider, not a professional services firm.

4.10 Regulated Industries. The Service is not designed for use as: (a) a medical device (FDA, MHRA, EU MDR); (b) a substitute for qualified legal advice (SRA, ABA); (c) regulated financial advice (FCA, SEC); (d) HIPAA-covered processing without a BAA; or (e) automated decision-making under GDPR Art. 22 without human oversight. Use in regulated contexts is at Your sole risk.

4.11 Service Availability. We endeavour to maintain service availability but do not guarantee uninterrupted access. The Service is provided on an "as is" and "as available" basis. We may perform scheduled maintenance with reasonable advance notice where practicable.

4.12 No Service Level Agreement. Unless You have entered into a separate Enterprise Agreement that includes a Service Level Agreement (SLA), the Service is provided without any uptime commitments, performance guarantees, or availability warranties. We do not guarantee any specific response time, throughput, or availability percentage. Scheduled and unscheduled maintenance may occur without advance notice. The Service may be temporarily unavailable due to maintenance, updates, Sub-Processor outages, or other factors beyond Our control.

4.3 EU AI Act Compliance. In accordance with Regulation (EU) 2024/1689 (the EU AI Act), the Service is classified as a general-purpose AI system. We maintain technical documentation, implement appropriate risk management measures, and provide transparency information about the AI systems deployed within the Service.

5. Accounts & Security

5.1 Account Responsibility. You are responsible for maintaining the confidentiality of Your Account credentials and for all activities that occur under Your Account, whether or not authorised by You.

5.2 Multi-Factor Authentication. We strongly recommend enabling multi-factor authentication (MFA) where available. We may require additional identity verification for sensitive Account actions, including data export, Account deletion, payment method changes, and subscription modifications.

5.3 Unauthorised Access. You must notify Us immediately at Luke@mcconversions.uk if You become aware of any unauthorised use of Your Account or any other breach of security. We shall not be liable for any loss or damage arising from Your failure to protect Your Account credentials.

5.4 Account Sharing. You may not share Your Account credentials with third parties unless explicitly authorised under an Enterprise Agreement. Sharing credentials outside these terms may result in Account suspension or termination.

6. Credits, Payment & Subscriptions

6.1 Credit System. The Service operates on a pre-paid Credit basis. Credits are purchased as one-time packs (Analyse, Generate, and Refine). Each AI operation consumes Credits according to the pricing published on the Service at the time of purchase.

6.2 Credit Expiry. User Credits do not expire as long as Your Account remains active. However, We reserve the right to expire Credits if an Account has been inactive for a period of twelve (12) consecutive months, following thirty (30) days' written notice to Your registered email address.

6.3 Exhaustion of Credits. When Your specific Credit balance reaches zero, You will be unable to use that function until additional Credits are purchased. The Company is under no obligation to provide overdraft, credit, or free Credits.

6.4 Refund Policy. All purchases are processed in accordance with Our Refund Policy. Due to the digital nature of the Service and the immediate costs incurred upon Credit purchase (LLM inference infrastructure), refunds are available only: (a) where strictly required by UK consumer law (Consumer Rights Act 2015) or equivalent legislation; (b) in cases of verified service outage exceeding seventy-two (72) consecutive hours; (c) where a billing error is confirmed by Our support team; or (d) as otherwise required by applicable consumer protection law in Your jurisdiction (see Section 14).

6.5 Pricing Changes. Prices are subject to change. Future purchases will be charged at the then-current rates. However, existing functionality for previously purchased Credits will be honoured based on the pricing at the time of purchase, unless the Service is completely discontinued.

6.6 Payment Processing. Payments are processed by Stripe, Inc. By making a purchase, You agree to Stripe's terms of service. The Company does not store payment card details directly.

6.7 Taxes. All prices are exclusive of applicable taxes (including VAT) unless otherwise stated. You are responsible for any taxes that apply to Your purchases based on Your jurisdiction.

6.8 Bring Your Own Key (BYOK). Where the Service allows You to use Your own API keys ("BYOK") for third-party AI providers: (a) You are solely responsible for all costs, charges, and usage incurred through Your API keys; (b) You are responsible for securing Your API keys and any unauthorised use thereof; (c) the Company shall not be liable for any charges, data processing, or data exposure arising from Your use of BYOK; (d) BYOK usage is subject to the third-party provider's own terms of service, and it is Your responsibility to comply with those terms; and (e) the Company makes no warranty regarding the availability, performance, or reliability of third-party APIs accessed via BYOK.

6.9 Credits Are Not E-Money. Credits are a pre-paid, non-transferable mechanism for accessing Service features. Credits: (a) have no cash value and cannot be exchanged for cash except as required by applicable law or Our Refund Policy; (b) are not electronic money, a payment instrument, or a stored-value facility within the meaning of the Electronic Money Regulations 2011, the Payment Services Regulations 2017, or equivalent legislation; (c) may not be traded, sold, or transferred to third parties; and (d) represent a limited licence to use specific Service features, not a deposit, investment, or financial product. Nothing in these Terms creates a banking, financial services, or e-money relationship between You and the Company.

7. Prohibited Use & Acceptable Conduct

7.1 Your use of the Service is subject to Our Acceptable Use Policy ("AUP"), which is incorporated into these Terms by reference. Please read the AUP carefully, as violations may result in Account suspension or permanent termination.

7.2 Without limiting the AUP, You agree NOT to use the Service for any purpose that is unlawful or prohibited by these Terms, including but not limited to:

  • Malware & Malicious Code: Generating viruses, ransomware, trojans, worms, or any software designed to damage, disrupt, or gain unauthorised access to computer systems.

  • CSAM: Any content depicting or related to child sexual abuse is strictly prohibited. This is a zero-tolerance policy resulting in immediate termination and referral to the NCA and NCMEC.

  • Hate Speech & Discrimination: Content promoting hatred, violence, or discrimination based on any protected characteristic.

  • Fraud & Impersonation: Content intended to deceive, defraud, or impersonate any person or organisation.

  • Reverse Engineering: Decompiling, disassembling, reverse engineering, or attempting to extract system prompts, algorithms, or proprietary components of the Service.

  • Scraping & Automated Abuse: Using bots, scrapers, or automated tools to extract data from the Service, except through Our documented APIs within rate limits.

  • Resale & White-Labelling: Reselling, sublicensing, redistributing, or white-labelling the Service or any Output as a standalone product or service without an Enterprise Agreement.

  • Competitive Use: Using the Service or its Outputs to build or enhance a substantially similar competing product.

7.3 Enforcement. Violation of Section 7 or the AUP may result in immediate Account suspension or termination, Credit forfeiture, and/or referral to law enforcement. Appeal procedures are set out in the AUP.

7.4 Content Moderation. In accordance with the EU Digital Services Act (Regulation (EU) 2022/2065) and the UK Online Safety Act 2023, We may moderate, remove, or restrict access to Content or Output that: (a) violates applicable law; (b) breaches these Terms or the AUP; or (c) poses a risk to the safety of users or the public. We shall provide a statement of reasons for significant content moderation actions affecting Your Account.

8. Intellectual Property Rights

8.1 Your Output. As between You and the Company, You retain ownership of the specific prompts You input and the specific Output generated for You. We hereby assign to You all right, title, and interest We may have in such Output, subject to the terms of the underlying Sub-Processors.

8.2 AI Output Limitations. Output may inadvertently contain elements similar to third-party copyrighted material due to the nature of AI training data. You are solely responsible for reviewing all Output for potential intellectual property infringement before use. We do not guarantee that Output will be free from third-party intellectual property claims.

8.3 Company IP. The Service itself — including its source code, user interface design, "Architect" logic, system prompts, scaffolding methodologies, documentation, and branding — remains the exclusive intellectual property of MC Conversions Ltd. You may not copy, reproduce, distribute, modify, or create derivative works from any part of the Service.

8.4 Feedback. If You provide feedback, suggestions, or ideas regarding the Service, You grant Us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide licence to use such feedback for any purpose without obligation to You.

8.5 Licence Grant. By uploading Content to the Service, You grant Us a limited, non-exclusive, worldwide licence to process, store, and transmit such Content solely for the purpose of providing and improving the Service. This licence terminates when You delete Your Content or close Your Account, except as required by law or Our retention policies.

8.6 Open-Source & Licence Compliance. Output may contain code fragments derived from open-source software, including copyleft-licensed material (GPL, LGPL, AGPL). The Company makes no warranty that Output is free from open-source licence obligations. You are solely responsible for scanning Output for licence compliance before deployment.

9. Data Protection & Privacy

9.1 Privacy Policy. Our collection, processing, and protection of Personal Data is governed by Our Privacy Policy, which is incorporated into these Terms by reference.

9.2 Lawful Basis. We process Personal Data on the lawful bases of: (a) contract performance (GDPR Art. 6(1)(b)) — necessary to provide the Service; (b) legitimate interest (Art. 6(1)(f)) — service improvement, fraud prevention, security; and (c) legal obligation (Art. 6(1)(c)) — compliance with applicable law.

9.3 Data Subject Rights. Under the UK GDPR and/or EU GDPR, You have the right to access, rectify, erase, restrict processing, object to processing, and port Your Personal Data. To exercise these rights, contact Luke@mcconversions.uk. We shall respond within one (1) calendar month (Art. 12(3)). In accordance with GDPR Article 12(5), We may charge a reasonable fee for, or refuse to act on, requests that are manifestly unfounded, excessive, or repetitive.

9.4 California Privacy Rights (CCPA/CPRA). If You are a California resident, You have additional rights under the CCPA as amended by the CPRA, including: (a) the right to know what Personal Information is collected; (b) the right to request deletion; (c) the right to opt-out of sale or sharing — We do not sell Personal Information; and (d) the right to non-discrimination. To exercise these rights, contact Luke@mcconversions.uk. We shall respond within forty-five (45) days as required by CCPA.

9.5 International Transfers. Data is processed primarily within the EEA and UK using Google Cloud Platform. Where data is transferred outside the EEA/UK, appropriate safeguards apply, including Standard Contractual Clauses (SCCs) or adequacy decisions (GDPR Art. 45).

9.6 Data Processing Agreement. Where We process Personal Data on Your behalf as a Data Processor, such processing shall be governed by Our DPA, available upon request to Luke@mcconversions.uk. The DPA satisfies the requirements of GDPR Article 28.

9.7 Breach Notification. In the event of a Personal Data breach, We shall notify the relevant supervisory authority within seventy-two (72) hours of becoming aware of it (GDPR Art. 33). Where the breach poses a high risk to Your rights and freedoms, We shall also notify You directly (Art. 34).

9.8 Supervisory Authority. You have the right to lodge a complaint with Your local data protection authority. In the UK: Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, SK9 5AF — ico.org.uk/make-a-complaint.

10. Changes to Service & Terms

10.1 Service Modifications. We reserve the right to modify, update, suspend, or discontinue the Service (in whole or in part) at any time. Where a change materially reduces the functionality of the Service for which You have paid, We shall provide at least thirty (30) days' notice and, where appropriate, a pro-rata credit for unused Services.

10.2 Terms Updates. We may revise these Terms from time to time. Material changes shall be notified to You via email and/or a prominent notice on the Service at least thirty (30) days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms. If You do not agree with the changes, You may terminate Your Account in accordance with Section 13.

10.3 Pricing Adjustments. Prices are subject to change. Future purchases will be charged at the then-current rates. Previously purchased Credits will be honoured based on the pricing at the time of purchase, unless the Service is completely discontinued.

11. Limitation of Liability

11.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MC CONVERSIONS LTD BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATING TO THE USE OF THIS SERVICE, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY.

11.2 THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

11.3 OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE NOT PAID ANY FEES, OUR MAXIMUM LIABILITY SHALL BE TEN POUNDS STERLING (£10). FOR ENTERPRISE CUSTOMERS, A SEPARATE LIABILITY CAP MAY BE NEGOTIATED IN THE ENTERPRISE AGREEMENT.

11.4 THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, INCLUDING CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE.

11.5 Statutory Exceptions. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including but not limited to: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) liability under the Consumer Rights Act 2015 Part 1 (goods, digital content, and services); and (d) liability under the Consumer Protection Act 1987.

12. Indemnification

12.1 You agree to indemnify, defend, and hold harmless MC Conversions Ltd, its officers, directors, employees, agents, and Sub-Processors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees and costs of investigation) arising out of or relating to: (a) Your breach of these Terms or the AUP; (b) Your use of the Service in violation of applicable law; (c) Content uploaded by You that infringes the intellectual property or other rights of any third party; (d) any third-party claim arising from Your use, deployment, distribution, or commercialisation of Output; (e) Your failure to obtain required professional advice before relying on Output; (f) Your failure to comply with applicable laws or regulations in Your use of Output; or (g) any claim that Output You deployed caused harm to any third party.

12.2 This indemnification obligation is subject to Section 14.1 (preservation of statutory consumer rights) and shall survive termination of Your Account.

13. Termination & Suspension

13.1 Termination by You. You may terminate Your Account at any time by emailing Luke@mcconversions.uk or through the Account settings in the Service.

13.2 Termination by Us. We may suspend or terminate Your Account immediately if: (a) You breach these Terms or the AUP; (b) We are required to do so by law; (c) Your Account has been inactive for twelve (12) consecutive months; or (d) We reasonably believe Your Account is being used fraudulently.

13.3 Effect of Termination. Upon termination:

  • Your right to access the Service ceases immediately.

  • All licences granted under these Terms shall terminate.

  • Credits obtained through promotional offers or free tiers are forfeited.

  • Purchased Credits with a monetary value shall be refunded pro-rata within thirty (30) days, less any outstanding fees (except for terminations for cause — see AUP §13).

13.4 Data Export. Prior to voluntary Account termination, You shall have thirty (30) days to export Your Content and data in a structured, commonly used, machine-readable format (GDPR Art. 20). For zero-tolerance offence terminations, this right does not apply.

13.5 Data Deletion. Following Account termination, Your Personal Data shall be deleted in accordance with Our Privacy Policy and Data Deletion Policy, except where retention is required by law.

13.6 Surviving Provisions. The following provisions shall survive termination: Sections 1 (Definitions), 8 (Intellectual Property), 9 (Data Protection), 11 (Limitation of Liability), 12 (Indemnification), 14 (Consumer Rights), 15 (Governing Law), and 16 (General Provisions).

13.7 Business Continuity. In the unlikely event that the Company ceases trading, enters administration, or undergoes insolvency proceedings: (a) We shall endeavour to provide at least sixty (60) days' notice before permanent service discontinuation; (b) Your Content and data shall be made available for export during this notice period; (c) any pre-paid Credits with a monetary value shall be treated as unsecured creditor claims in accordance with applicable insolvency law; and (d) We strongly recommend that You maintain independent backups of all critical Content at all times. The Company encourages Users not to treat the Service as the sole repository for mission-critical data.

14. Consumer Rights

14.1 Statutory Rights Preserved. Nothing in these Terms affects Your statutory rights as a consumer under the Consumer Rights Act 2015 (UK), the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (UK), the EU Consumer Rights Directive (2011/83/EU), or equivalent legislation in Your jurisdiction.

14.2 Right of Withdrawal (14-Day Cooling-Off). Under the Consumer Contracts Regulations 2013 and the EU Consumer Rights Directive, You have the right to cancel a purchase within fourteen (14) days without giving a reason. If You have expressly requested that Services begin during the withdrawal period and You have acknowledged that You will lose Your right of withdrawal once the Services are fully performed, Your right of withdrawal shall be limited accordingly.

14.3 Unfair Terms. Any provision of these Terms that is found to be unfair under the Consumer Rights Act 2015 Part 2 or applicable consumer protection legislation shall not be binding on You, but the remainder of these Terms shall continue in full force and effect.

14.4 Digital Content Rights. Under the Consumer Rights Act 2015, digital content must be of satisfactory quality, fit for a particular purpose, and as described. If digital content supplied through the Service does not meet these standards, You may have the right to a repair, replacement, or refund.

15. Governing Law & Dispute Resolution

15.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

15.2 Jurisdiction. Subject to Section 15.3, the courts of England and Wales shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.

15.3 Dispute Resolution. Before commencing formal proceedings, the parties shall attempt to resolve any dispute through good-faith negotiation for a period of thirty (30) days. If unresolved, either party may refer the matter to mediation under the Centre for Effective Dispute Resolution (CEDR) Model Mediation Procedure. If mediation fails, the dispute may be referred to the courts.

15.4 Class Action Waiver (US Users). To the maximum extent permitted by applicable law, You agree to bring claims against the Company only in Your individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative action.

15.5 Binding Arbitration (US Users). For Users located in the United States, any dispute not resolved through Section 15.3 shall be resolved by binding arbitration under the American Arbitration Association (AAA) Consumer Arbitration Rules. Notwithstanding the foregoing, either party may seek injunctive relief in any court of competent jurisdiction. This Section does not apply to claims that cannot be subjected to mandatory arbitration under applicable law.

Security Commitments

We implement and maintain the following security measures:

  • Encryption: TLS 1.2+ in transit; AES-256 at rest

  • Access Controls: Role-based access (RBAC); MFA for admin access

  • Infrastructure: Google Cloud Platform (SOC 2 Type II, ISO 27001 certified)

  • Monitoring: Real-time security monitoring and automated alerting

  • Backups: Automated daily backups with point-in-time recovery

  • Penetration Testing: We commit to annual penetration testing by a certified third party

  • Cyber Essentials: We are committed to achieving Cyber Essentials Plus certification

  • Incident Response: Documented incident response plan with 48-hour notification SLA

16. General Provisions

16.1 Force Majeure. Neither party shall be liable for failure or delay in performance caused by circumstances beyond its reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, government action, power failures, internet or telecommunications failures, or cyberattacks.

16.2 Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable, it shall be modified to the minimum extent necessary or severed, and the remaining provisions shall continue in full force and effect.

16.3 Waiver. No failure or delay by the Company in exercising any right under these Terms shall constitute a waiver of that right.

16.4 Entire Agreement. These Terms, together with Our Privacy Policy, Acceptable Use Policy, Cookie Policy, and where applicable the DPA and Enterprise Agreement, constitute the entire agreement between You and the Company regarding the use of the Service.

16.5 Assignment. We may assign or transfer these Terms in connection with a merger, acquisition, reorganisation, or sale of substantially all of Our assets. You may not assign Your rights without Our prior written consent.

16.6 Third-Party Rights. Save as expressly provided in these Terms, a person who is not a party to these Terms shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of its terms.

16.7 Accessibility. We are committed to making the Service accessible to all Users and endeavour to meet WCAG 2.1 Level AA standards. If You experience accessibility barriers, contact Luke@mcconversions.uk.

16.8 Notices. All notices under these Terms shall be sent to Your registered email address (for notices to You) or to Luke@mcconversions.uk (for notices to Us). Notices shall be deemed received upon sending.

16.10 Third-Party Terms Changes. The Service relies on third-party Sub-Processors whose terms may change. Where a third-party provider materially changes its terms, pricing, or capabilities in a way that affects the Service: (a) We shall endeavour to provide notice of such changes; (b) We reserve the right to modify the Service accordingly, including discontinuing features that depend on the affected Sub-Processor; (c) We are not liable for any change in Service functionality caused by third-party terms changes; and (d) if such changes materially diminish the Service, You may terminate Your Account and receive a pro-rata credit for unused pre-paid Services.

16.11 Platform-Specific Terms. If You access the Service through a third-party platform (including Apple App Store, Google Play, or any web browser extension marketplace), the terms of that platform apply to the extent they conflict with these Terms. We are not responsible for the policies, practices, or availability of any third-party platform. You acknowledge that any third-party platform provider is a third-party beneficiary of these Terms solely for the purpose of enforcing its own requirements.

16.9 Contact. For all enquiries regarding these Terms, contact: Luke@mcconversions.uk

MC Conversions Ltd | Company No. 14019497 | Registered in England and Wales
Pantycrai, Adfa, Newtown, Powys, SY16 3BX, United Kingdom

📝 Change Log

v3.3 — Mar 2026

Enterprise rewrite. 16 sections. Added liability cap (3-month fees), BYOK, EU AI Act, DSA, indemnification, arbitration.

v2.0 — Jan 2026

Added credit system, GDPR compliance sections.

v1.0 — Dec 2025

Initial release.